We at faradoxstore work hard to provide our customers with the best possible purchasing experience. If you are not completely satisfied with your purchase for any reason, we will gladly refund or exchange it.
All items purchased from our website or physical shop are eligible for a refund or exchange if returned within 7 days of arrival in their original packaging, with all tags and labels still attached, and in their original condition.
The following items are not eligible for a refund or exchange:
- Custom or special order items
- Items that have been used or damaged
- Items marked as “final sale”
- Digital products, such as software or e-books
To initiate a refund or exchange, please contact our customer service team [Contact Us]. We will provide you with instructions on how to return the item and process your refund or exchange.